Consumer Protection Defense and Regulatory Compliance
MBK aggressively defends clients when regulatory agencies and others question their business practices and threaten their reputations.
At MBK, our attorneys advise individuals and organizations facing government investigations and enforcement actions, compliance issues, and consumer claims. We provide informed legal and practical guidance based on our decades of experience working with government agencies and private business, and our knowledge of the inner workings of the legal, investigative, and enforcement processes in this field.
The current regulatory environment for business is complex. Companies are required to comply with a multitude of generally applicable federal, state, and local regulations, as well as laws and regulations governing specific industries and specific business activities. These laws and regulations include the Federal Trade Commission Act, the Consumer Financial Protection Act, the Health Insurance Portability and Accountability Act Privacy Rule, the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Telephone Consumer Protection Act, and state statutes such as the Unfair Trade Practices and Consumer Protection Law, the Fair Credit Extension Uniformity Act, the Unsolicited Telecommunication Advertisement Act, and the Unfair Insurance Practices Act. Complaints and disputes arise from a variety of sources, including consumers, competitors, the Attorney General, the Federal Trade Commission, the Consumer Financial Protection Bureau, and other state and federal agencies. Faced with financial penalties, injunction threats, and protracted litigation, the risk, and cost, of noncompliance can be significant.
The MBK consumer protection defense team is well-versed in how to reduce a client’s risk of exposure and provide an aggressive defense when a client’s practices or policies are challenged. Our experience spans a wide range of industries, including healthcare, technology, energy, communications, consumer products, real estate, and financial services. We routinely defend and advise Pennsylvania businesses on a wide range of consumer-related issues, including claims, investigations and compliance issues related to:
- Sales practices
- Industry-specific safety and quality standards
- Labeling and product recalls
- Advertising and marketing
- Email and telephone solicitation and telemarketing
- Privacy rights
- Data breach and data security
- Consumer credit and financing
- Insurance practices
- Protection of confidential medical and other personal information
Our attorneys work closely with clients to understand their business objectives and achieve optimal results, whether their priority is protecting a product or service line, reducing financial loss, or minimizing reputational damage. At MBK, we understand that every business is different, and we are skilled in providing our clients with a strategic, tailored, and robust defense with respect to consumer protection and regulatory issues.